ALICE, info.aliceapp.com, has created the first complete communication, cost savings and revenue generation operations platform for hotels, which enhances the guest experience and connects all points within the hotel to simplify guest service - and make it more cost-effective.
ALICE SUITE, which brings together the ALICE Staff, ALICE Concierge and ALICE Guest products into a single platform, allows hotels to connect guests, staff and hotel operations teams quickly and easily, via an easy to use and integrate suite of Mobile, Web and SMS tools. ALICE is available as a stand-alone solution, and is also fully integratable with PMS, POS, and all other third party management systems.
ALICE was founded in 2014, and received a $9.5million Series A investment led by Expedia, in 2015. It is gaining rapid traction in its mission to help hotel operators and owners leverage innovative technology to create happier guests, and more efficient and effective operations teams. Its products are in place at dozens of branded and boutique hotels across the country, including The Setai, One&Only Ocean Club, the Amsterdam Hospitality Group, and Viceroy Hotels and Resorts. ALICE’s innovative product, service and sales teams work out of its headquarters office in mid-town Manhattan.
ALICE is a hotel operations system for all workflow and communication. ALICE enables hotels by providing a single platform to connect concierge, front desk, maintenance and housekeeping, while also giving guests an entirely new way to engage with their hotel through a mobile application and SMS.
5 Ways Platforms Can Transform Your Hotel Operations
January 17, 2018
How a Small Guest Services Team Delivers Five-Star Service
January 10, 2018
Implementations Director Rafael Lozada Joins ALICE to Help Lead Next Stage of Company Growth
December 20, 2017
How A Single Hotel Technology Provides This Luxury Wine Country Resort With a “Window Into Every Spectrum of the Guest Experience”
December 12, 2017
Why Boston’s Best Hotel Decided to Give Its Staff an Upgrade
December 7, 2017
Amsterdam Manor Beach Resort Improves Staff Communication by Over 60%
November 28, 2017
What a Popular Weather Chatbot Can Teach the Hospitality Industry About Guest Messaging
November 27, 2017
Hotel Operations Platform ALICE Wins the TECHPitch For Most Innovative Hotel Technology at HX 2017
November 21, 2017
Hospitality Technology Sales & Media Specialist Leigh Sansone Joins ALICE to Continue Company Expansion into the Midwest
November 14, 2017
Two of Mexico’s Premier Luxury Hotel Groups Trade Their Radios and Spreadsheets for a Technology Platform
October 31, 2017
Guests At The Greenwich Hotel Have A New Way To Get In Touch With The Front Desk
October 17, 2017
How Hotel Technology Helps This Historic Hudson Valley Inn Do Everything From Feeding Their Geese to Turning Their Rooms
October 10, 2017
Luxury Beachside Boutique Property, Malibu Beach Inn, Appreciates the Improved Staff Communication and Accountability Provided by a Hotel Operations Platform
October 3, 2017
ALICE Announces Acquisition of GoConcierge
September 6, 2017
ALICE Raises $26 Million Series B Funding from Expedia, Inc.
August 29, 2017